Small & Medium Enterprises (SMEs)
Practical support to select technology partners, manage budgets and oversee implementation while staying focused on core operations.
Fractional CXO for Technology & Operations
Outsourcing to India? Have a Fractional CXO on your side.
For SMEs, founder-led companies, SOHO businesses, D2C brands and technology service providers outsourcing development or implementation to India. As your fractional CXO for technology and operations, I find the right vendor for your budget, negotiate scope and terms, and oversee the project to closure.
Across: Microsoft 365 · Dynamics 365 · SharePoint & Power Apps · Cybersecurity · AI & Automation · Digital Marketing · Micro GCC
CLIENT-SIDE VIEW
Project pulse
Governance in view
Partner sourcingFit first
CommercialsClient-led
Scope & requirements01
Milestones & risks02
Handover & closure03
Client-side focusGaps surfaced. Decisions clarified.
A senior representative for decisions that matter.
01 Source the right team
02 Negotiate with clarity
03 Oversee to closure
Who we serve
Built for businesses that need technology expertise without building a large in-house team.
Frontage works with SMEs, founder-led companies, SOHO businesses, D2C brands and technology service providers that want a senior, accountable lead for an India-based delivery partner, without hiring a full-time CTO, COO or programme manager.
Founder-Led Companies
An experienced sounding board and client-side representative to translate growth priorities into well-scoped technology projects.
SOHO Businesses
Right-sized guidance for small office and home office businesses adopting cloud tools, security and process automation.
Direct-to-Consumer (D2C) Brands
Help evaluating partners for customer-facing systems, integrations, workflow automation and scalable digital operations.
Technology Service Providers
Support for technology and digital service firms that need to add delivery capacity, partners or an India team, with clear scope, commercial terms and oversight.
The Frontage approach
You lead the business. We help protect the project.
Technology projects can lose value before the first line of code is written: unclear scope, missing assumptions, unsuitable vendors or commercial terms that leave the client carrying the risk.
Frontage acts as your fractional CXO-level representative in India—bringing senior commercial and operational oversight without the cost of a full-time executive presence.
Advisory built into the project.Within the agreed scope, we help surface gaps, risks and decisions early, and work with you and the delivery partner on practical next steps.
A clear process
From requirement to handover.
One client-side point of coordination across sourcing, commercials and delivery—so you can make informed decisions at every stage.
01
Understand the requirement
Clarify the business outcome, constraints, timeline, budget and success criteria.
02
Identify the right partner
Source and assess suitable specialist teams against capability, fit and delivery needs.
03
Review & negotiate
Compare proposals, uncover exclusions and negotiate scope and terms in your interest.
04
Oversee delivery
Track milestones, issues, risks, dependencies and scope gaps; advise on corrective action.
05
Handover & close
Coordinate acceptance, documentation and knowledge transfer against agreed criteria.
Areas of service
The right expertise. The right partner.
Frontage helps define the need and source, negotiate and oversee a specialist delivery partner across these technology and operating areas.
Your Own Team in India (Micro GCC)
Build a dedicated team of 5–70 people in India without setting up and running everything alone: entity, compliance, hiring and delivery.
- Business case, team design and operating model
- Company set-up and statutory compliance (MCA, GST, PF, corporate tax, customs, export proceeds)
- Technical recruitment, partner selection, governance and ramp-up oversight
Microsoft 365
Make the Microsoft estate you already pay for secure, well-governed and ready for modern productivity.
- Tenant, identity and security baseline
- Copilot and AI readiness roadmap
- Partner selection and delivery oversight
Dynamics 365
Choose the right Dynamics partner and keep implementation aligned to the operating outcomes you need.
- Requirements and solution-fit review
- Partner selection and commercial review
- Timeline, integration and adoption oversight
SharePoint & Power Apps
Shape collaboration and low-code solutions with clear requirements, governance and a suitable build partner.
- Intranet and document-management scope
- Power Apps and Power Automate scoping
- Build, adoption and handover oversight
Cybersecurity
Coordinate practical security testing and compliance preparation without building a permanent security team.
- VAPT scope for web, API, cloud and infrastructure
- ISO 27001 / SOC 2 readiness and gap analysis
- Remediation, re-test and audit-partner coordination
AI & Process Automation
Prioritise worthwhile automation opportunities and bring the right builders in to execute them.
- Process discovery and opportunity mapping
- AI workflow and pilot definition
- Build, testing and handover oversight
Digital Marketing & Design
Brief, select and oversee specialist teams for content, UI/UX and social media, with clear deliverables and measurable results.
- Content, UI/UX and social media scope and brief
- Agency or freelancer selection and commercial review
- Deliverables, approvals and performance reporting oversight
À la carte
Need one piece, not the whole project?
Each service below covers any of the areas above and is fixed-price, scoped in writing before you pay. Full delivery oversight from kickoff to closure is available as a monthly engagement.
Requirement brief
A written scope, budget range and success criteria you can send to vendors. One working session plus one revision.
Vendor shortlist
Up to three vetted India-based vendors matched to your requirement and budget, with a short comparison.
Proposal review
Review of up to three vendor proposals: scope gaps, hidden costs, risk and fit.
Negotiation support
Commercial and scope negotiation with your chosen vendor, up to the signed statement of work.
Contract and kickoff check
Review of the vendor contract and delivery plan before you sign, and a structured kickoff.
Project health check
A one-off review of a project already under way: status, risks and a recovery plan.
Frontage provides client-side advisory, sourcing, negotiation and oversight. The selected specialist vendor is responsible for technical execution and its contracted deliverables.
Engagement & fees
Clear scope. Fixed fees. No surprises.
Every engagement starts with a short requirement call. You then receive a written scope and a fixed fee before you commit anything.
✓Sourcing and negotiation: a fixed fee for the defined scope, agreed in writing up front.
✓Delivery oversight: a fixed monthly engagement from kickoff to closure, with a defined scope and end date.
✓À la carte services available when you need one piece, not the whole project.
✓You contract with and pay the vendor directly.
Why Frontage
Client-side clarity. Senior-level oversight.
A practical layer between your business goals and the teams delivering the technology.
01 / REPRESENTATION
Your interests come first
A client-side perspective on partner fit, scope, commercials and delivery decisions.
02 / COMMERCIALS
Better-informed decisions
Compare proposals, clarify assumptions and negotiate with a fuller view of cost and risk.
03 / GOVERNANCE
Gaps surfaced earlier
Make scope gaps, dependencies, risks and decisions visible before they become harder to address.
Where we serve clients
Markets Where Services Will Be Offered
Frontage will offer client-side technology representation and delivery oversight to businesses in the following markets.
RS
R. Subramanian
Client-side technology delivery and operations leadership
About Frontage
I have been on both sides of the table.
Frontage is led by R. Subramanian (Subbu), a technology and operations leader with 32 years of experience across India, Nigeria and Ghana. He represents overseas businesses that outsource to India, and he has done the work from the inside:
- Built an India delivery team. As COO of a UK digital agency’s development centre in Chennai, he set up the infrastructure, handled technical recruitment and statutory compliance, and scaled the team from 40 to 70 people.
- Handled India compliance for 16 years. Across that role and his own ventures: MCA, GST, PF, corporate tax, customs, export proceeds and court matters, from incorporation to resolving compliance issues.
- Structured a complex deal. In Lagos he was instrumental in structuring a joint venture between two banks and two technology companies to set up a central back-office processing centre, from concept to signing, and prepared the cost analysis that secured approval.
Earlier experience. From 1994 to 2005 he led technology and IT across FMCG distribution, logistics (including an 18-location group with over 1,000 staff, ports and inland container depots), equipment leasing and trading and distribution in India and Nigeria, designing and implementing ERP systems and multi-location networks, and led business support systems operations in telecommunications. From 2006 he worked on the vendor side in Lagos in system integration, then founded an enterprise division delivering banking solutions to banks. Since 2010 he has built and run his own ventures, including retail and e-commerce operations and fleet management, as founder, CEO and director.
Subbu does not write code for clients or claim to be their architect. He defines the requirement, finds the right vendor for your budget, negotiates scope and terms, and holds delivery to account from kickoff to closure. The selected vendor remains responsible for technical execution and contracted deliverables.
India team set-up & complianceGlobal–India deliveryJoint venture structuringVendor governanceE-commerce operations
Start a conversation
Have a project in mind?
Tell us what you need to deliver, where you need support and what is already in place. We can discuss the right engagement approach.
Email Frontage ↗